General News

Coronavirus outbreak update

Coronavirus outbreak update Notaro Live in Care

Right now, we are experiencing what is an unprecedented and serious public health situation with Coronavirus (Covid-19)

At Athena live-in care, our priority is the health and safety of our colleagues, service users and their families. Therefore, we want to take this opportunity to reassure you that we are doing our best to keep everyone safe; taking our duty very seriously in this challenging time with strict measures.

To do this, we are following the direction provided by the Public Health England, United Kingdom Homecare Association (UKHCA) and World Health Organisation at all times.

All our professional, experienced colleagues attend a comprehensive infection control course as part of their seven-day mandatory training. And we have also provided them with the latest industry guidance on hygiene, mainly focussed on hand washing and other hygiene measures.

Beyond providing the latest official information and training to protect our colleagues and our service user; we are also monitoring the situation closely to help manage the risks of spreading the virus.

Family is at the heart of our business, so we can wholeheartedly say that we understand the concerns and the worry everyone must be feeling in this uncertain time. However, we are committed to ensuring that our service users remain safe and cared for at home throughout this challenging time.

Useful link to Government Advice:

Link to an easy read guide from Public Health England:

Link to guidance for household with possible coronavirus, those having to stay at home in self-isolation:

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Link to guidance illustration for self-isolation:

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